Terms of Use

Terms and Conditions of Use

Your access and use of the Kelly & Hayes World Wide Web site (the Site) is subject to the following terms and conditions and all applicable laws. By accessing and browsing this Site, you accept and agree, without limitation or qualification, the Terms and Conditions of Use and acknowledge that to the extent any other agreement between you and Kelly & Hayes conflicts with the terms of this Agreement, such agreement is superseded and of no force or effect.

Intellectual Property

All material included on this site, such as text, graphics, logos, button icons, images, audio clips, and software (Material), is the property of Kelly & Hayes or its content suppliers and protected by U.S. and international copyright and trademark laws. All material on this Site is the exclusive property of Kelly & Hayes, and protected by U.S. and international copyright laws. All software and/or automated databases used on this Site are the property of Kelly & Hayes or its software suppliers and protected by U.S. and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this Site is strictly prohibited.

Limited Liability

Kelly & Hayes is not responsible for technical, hardware or software failures of any kind, lost or unavailable network connections, or incomplete, garbled or delayed computer transmissions. Under no circumstances will Kelly & Hayes or its suppliers be liable for any damage or injury that results from the use or reliance of the materials or information contained on this Site. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, in which case the above limitation may not apply to you.

While the material contained in the www.kellyhayes.com World Wide Web site has been checked for accuracy, and with the understanding that such materials do not infringe on any copyrights or other legal rights, all material is provided without any express or implied warranties of any kind, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement.

Neither Kelly & Hayes nor its affiliates assume responsibility for any errors or omissions in the material. In no event shall Kelly & Hayes or its affiliates be liable for any special, indirect or consequential damages resulting from any use or performance of or content errors or omissions in the material, even if notified in advance of the potential for such damages. All users of the material agree that access to and use of the material is subject to the terms and conditions stated in this legal notice, as well as all applicable laws, and such access and use is at the user's own risk. Kelly & Hayes may provide links to other sites that are not maintained by Kelly & Hayes. Kelly & Hayes does not endorse those sites and is not responsible for the content of such other sites.

Shipping/Freight Policy

All Catalog Products and Sourced Products are shipped F.O.B. Origin with all costs imposed by the carrier related to the shipment paid by Kelly & Hayes and charged to Customer on Customer’s invoice. Receipts for freight charges will not be furnished. COD shipments are not permitted. Fuel surcharges and other surcharges may be applied. Title and risk of loss pass to Customer upon tender of shipment to the carrier. If the product is damaged in transit, Customer's only recourse is to file a claim with the carrier. If Buyer chooses freight collect, shipments will be F.O.B. Origin using carrier designated by Customer.

Shipping Cutoff: 3:30PM ET
Kelly & Hayes will make reasonable efforts to ship orders received before the cutoff time on the same day (Monday-Friday). Please note that orders received after the cutoff time likely will not be shipped out on the same day.

*Free Ground Shipping Terms

Offer only applies to orders eligible to ship via UPS Ground. This includes packages up to 150 lbs. and 108 inches. Offer is only valid on eligible https://www.kellyhayes.com orders of $300 or more. Does not apply to orders that are shipping to HI, AK, or Puerto Rico. Kelly & Hayes Electrical and Plumbing Supply reserves the right to deny free shipping on any order.

Applicable Law

These terms and conditions are governed and interpreted pursuant to the laws of the State of New York, United States of America, notwithstanding any principals of conflicts of law. If any part of these terms and conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. Kelly & Hayes can revise these terms and conditions at any time without prior notice by updating this posting.

International Order Requests (E-Commerce):

All international buyers: Please note important ordering details. Once confirmed, orders are final and cannot be canceled or returned. Payment must be made solely via wire transfer, and processing won't begin until funds are received and confirmed in our account. You're responsible for all wiring fees, plus a $50 inbound charge. Accepting the invoice or depositing funds within 5 days signifies your agreement to these terms, which supersede all prior or future communications. Payment must be initiated within 5 business days of receiving wiring instructions, or Kelly & Hayes reserves the right to decline or cancel your order. Standard export packing is included (cardboard cartons, wooden skids, black shrink wrap, and banding as required), with additional protective options available for an extra fee.